New Medisave Customer Service Text Line Open

Here at Medisave, we are fanatical about providing the best customer service experience possible. Over the years the Medisave Customer Service department has expanded to offer our customers a wide range of contact channels. Now, we have one more way you can contact us easily, on the go.

Medisave Text Service

We know how busy our customers are and that, sometimes, you don't have the time to sit at your computer to use our Live Chat system. Or perhaps you are going somewhere without access to your emails. Our commitment to making it easy to talk to us has lead to us opening a dedicated Medisave text line. By texting us on +44 (0)7860 017599, between 9am and 5pm every weekday, you can get information about our products and services, your order status and resolve any queries you have wherever you are. 

How We Make Your Life Easier

We believe that the key to good customer experience is made up of three things: A wide product range - We stock over 9,000 product lines on our website. From Littmann ® stethoscopes, medical diagnostic equipment from HEINE, Keeler, Welch Allyn, Omron and many other top brands to ultra-smart uniforms, ward and waiting room furniture and many more lines. An easy to use website - We redesigned our website to make it easy to find all of our products and to provide a simple and secure ordering system. Exceptional customer service - Even before you order, you can talk to one of our trained staff who will help you find the products you need or explain the differences between different models and products. After you order, if you have any questions or concerns we are always on hand to help with order tracking or to resolve the (rare) issues that might occur.

How You Can Contact Us

Whatever your question and however you prefer to get your answers, we are there to help you. To contact us you can:

• Call Us - 0800 804 6447
• Email Us - teamcs@medisave.co.uk
• LiveChat Us - Click on the Live Chat button on our website
• Help Desk - Submit a support ticket
• Text Us - +44 (0)7860 017599
• Social Media - You can message us on Facebook and Twitter
• Leave A Review - Let us know if we've done a good job with your order or if you think there's something to be improved on. We respond to all reviews and love to hear what our customers think.